Get your domain back in your hands.
Whether it expired, was taken by a former developer or registered by someone else entirely, we investigate, build your case and work every channel to return your domain to your business.
Every way a domain goes missing.
Expired domains
Names in grace, redemption or pending delete. We move fast to restore before the name is released to the public.
Developer or agency held
Your domain registered under a former web developer, agency or staff member who won't or can't hand it back.
Lost account access
Registrar logins lost, old emails gone or auth codes you can't retrieve. We re-establish control through the proper channels.
Hijacked domains
Unauthorised transfers or changes to your records. We act quickly to freeze, reverse and secure.
Disputes and complaints
Where a name has been registered in bad faith, we prepare evidence for auDRP and UDRP style complaint processes.
Dropped name backorders
Monitoring and backordering names that have been released, so you have the best chance of getting them back.
Recovery is part evidence, part speed.
Registrars and registries act on proof. We know what they need to see, how to present it and which lever to pull for each situation, so your case isn't sitting in a support queue for weeks.
- Full investigation. WHOIS history, registrar records, DNS and hosting footprint.
- Case preparation. We assemble the documents that establish your right to the name.
- Registrar liaison. We manage the back and forth with registrars and registries on your behalf.
- Clean handover. Registrant updated, locks on, DNS restored and everything documented.
Recovery case: typical timeline
Every case is different. This is how a straightforward one flows.
Domain Recovery questions
How long does domain recovery take?
A simple expired domain can be restored within a day or two. Developer-held or disputed names depend on the registrar and the cooperation of the current holder, and can take from a few days to several weeks. We'll give you a realistic timeframe after the initial assessment.
Is recovery guaranteed?
No honest provider can guarantee every recovery. If a name has been purged and re-registered by a legitimate third party, options are limited. We tell you upfront what we think your chances are before you spend anything.
What does it cost?
The initial assessment is free. Recovery work is quoted per case based on complexity, so you know the cost before we begin.
Can you help if the domain is a .com rather than .com.au?
Yes. Global domains follow ICANN rules rather than auDA, and we handle both.
My website and email are down right now. What should I do?
Call us on 0433 987 635. If your domain has recently expired, it may still be in a grace period where renewal is simple, but that window closes.
Keep it all connected.
Domain Registration
Register and manage .com.au, .au, .com and global domains with correct eligibility, locked-down ownership and renewals handled.
Learn more 02DNS Management
Clean, documented DNS. Email authentication, DNSSEC, zero-downtime migrations and records that are set up right the first time.
Learn more 03Hosting
Fast, secure managed hosting with SSL, daily backups and proactive monitoring, backed by real people in Australia.
Learn moreYour domain is your brand. Let's protect it.
Tell us what's happening with your domain and we'll map out the fastest path to fix it. No jargon, no obligation.